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IT Resources

The MSSU HelpDesk is still available to contact via phone (417-659-4444) or by email (helpdesk@mssu.edu). Please give us a call!

Cyber Security

Missouri Southern State University would like to warn everyone to remain vigilant for scams related to Coronavirus 2019 (COVID-19). Cyber criminals may send phishing emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment or hyperlink, and be wary of social media pleas, texts or calls related to COVID-19.

We encourage individuals to remain vigilant and take the following precautions:

  • Avoid clicking on links in unsolicited emails and be wary of email attachments
  • Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19
  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information
  • Continue to visit https://emergency.mssu.edu/ for all communications, as well as our current guidelines, polices and prevention measures

If you feel you have received a phishing email please report it to the InfoSec team at InfoSec@mssu.edu or call (417) 659-4444.


Student Resources

Office 365

Helpful Tools

  • Blackboard
  • Outlook/Email
  • LioNet
  • Quick guide for Annotating PDFs
  • The MSSU Mobile App can be installed in the App Store and the Google Play Store.
  • For students with limited internet access, the computer labs in the Anderson Criminal Justice Center (024 and 149) will remain open for student use from 8 a.m. to 8 p.m. Monday through Friday.
  • Internet: CableOne/Sparklight


Employee Resources for Working Remotely

Office 365

Nortel/ShoreTel Phone System

  • Phone
    • You can check your office voicemail when you are out of the office. Click here for a step-by-step guide.
      • If you do not know your voicemail password, please call the HelpDesk so it can be changed.
    • If you would like to forward your office phone to your personal phone, please reach out to the HelpDesk.
      • *This could incur long distance fees to your department if the personal phone is considered long distance.
    • While out of the office, you can change your voicemail greeting. Click here for a step-by-step guide.

Accessing Data

  • VPN
    • A VPN is a Virtual Private Network that allows you to connect to Missouri Southern’s network and resources.
    • If you are needing this set up, please contact the HelpDesk to get directions on how to do this.
    • Once connected to a VPN, you are then able to connect to your Missouri Southern I and J Drives.
    • Banner can also be accessed after connecting to a VPN. Click here to get to Banner.
    • Various web applications will also require a VPN connection.


  • For Missouri Southern classes, we highly recommend using Blackboard Collaborate.
    • Blackboard Collaborate is a web conferencing/webinar platform designed for use in online teaching.
    • This is a tool that is built into Blackboard and you are able to find more documentation here.
  • You can annotate PDFs in Microsoft Edge. Click here for a guide.