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Important Resources



Will students have roommates?

Room occupancy will operate as normal for Fall 2020.

How many days will be move-in?

The primary move-in days will be August 14-16. If you are part of a group that is required to return to campus prior to the official opening day of the residence halls, please contact your coach/sponsor for day and time to move into the residence halls.

How are you staggering move-in for students?

Students are assigned specific times to arrive on August 14 based on building to minimize overcrowding.

Are you limiting guests with students during move-in?

There will be a limit of 2 persons per resident.

Are you checking temps before students move-in?

This decision will be made in late July.

Will you have volunteers available during move-in?

This decision will be made in late July.

Will masks be required for students and individuals moving into the residence halls?

Yes, unless a medical condition prohibits wearing of mask.

Should students bring any COVID-related items to campus besides a mask?

We recommend all students bring disinfectant cleaner, over-the-counter medicine for fever/headache, thermometer, hand sanitizer, extra masks and a copy of insurance card.

What safety precautions will the residence halls do during the Fall 2020?

The major changes besides wearing masks are no visitation or overnight guest, restructuring of Residence Hall Association events to limit participation or expanding space for event, and limitation of services in the Mayes Student Life Center. All these actions are subject to change based on the campus safety precautions.

What safety precautions should students do prior to coming to campus?

Prior to coming to campus, student should:

  • Do a self-quarantine at home two weeks before move-in day to reduce potential exposure
  • Delay moving onto campus if they’re experiencing a temperature of 100.4 of higher, feeling ill, or have been in recent contact with someone who has tested positive for COVID within 14 days,
  • Have an off-campus relocation plan in the event they test positive for COVID or in the event the University closes the residence halls.

What are the expectations for students if they test positive or are directed to be on quarantine or isolation?

Students directed by a health care provider to go on quarantine or isolation are expected to notify the MSSU Health Center and the Residence Life Office within 24 hours of receiving that directive.


How do I set up an Electronic Refund (eRefund) Account?

Below is information from the Bursar's Office to show you how to set up an electronic refund account with Missouri Southern if you are due a refund.  If you have questions, you can email the Bursar's Office (bursar@mssu.edu) for answers.

Using the MSSU Payment Portal (https://www.mssu.edu/paymybill), select “Student Login”. Then log in here, just as you would log in to LioNet or your student email: Choose “Electronic Refunds” under “My Profile Setup”. If you haven’t set up two-step verification, you will be asked to do so at this point. (If you have already set up two-step verification, you can skip this step.) Select “Set up Account” Enter your account information in the form. Be sure to enter the account number backward in the “Confirm account number” box. At the bottom of the form under the “Save payment method as” box enter a nickname for your account. Click Continue. Next review the information you entered and read the disclosures. If everything entered is correct and you agree to the disclosures click the box next to “I Agree”. Then click “Continue”. The next screen will show that the eRefund account has been saved. If you ever need to change your eRefund account to a new account or if you entered something incorrectly and it cannot be verified, you can update or remove the account by clicking the settings icon.

If you have any questions, contact the Bursar’s Office (417.625.9381) or email bursar@mssu.edu.

Can I drop off my payments after hours?

We have a physical dropbox on the outside of the first floor of Hearnes Hall. Students can drop off payments (please include student ID number) in the depository there 24/7.


Can I return my rental books?

Rental books can be returned anytime through the book drop on the backside of Billingsly Student Center. Spring 2020 rental books are due back by Friday, August 21.

Can I order books from the online bookstore?

Of course! You may order your books online at our website, www.mssubookstore.com. You’ll receive an email confirming your order and a second email when your order has been completed.

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